Xerox Phaser 3260DNI 用户手册

Common Problems

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 Phaser

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User Guide

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Common Windows Problems

Note:

Refer to the Microsoft Windows User Guide supplied with your computer for further 

information on Windows error messages.

Common Macintosh Problems

Note:

Refer to the Macintosh User Guide supplied with your computer for further information on 

Macintosh error messages.

File in Use message appears during installation.

• Exit all software applications. Remove all software 

from the printer’s startup group, then restart 
Windows. Re-install the printer driver.

General Protection Fault, Exception OE, Spool 32, or 
Illegal Operation messages appear.

• Close all other applications, reboot Windows and 

try printing again.

Fail To Print, A printer timeout error occurred 
messages appear on your PC.

• These messages may appear during printing. Just 

keep waiting until the machine finishes printing. 
If the message appears in standby mode or after 
printing has been completed, check the 
connection and/or whether an error has occurred.

Machine information is not displayed when you click 
the device in the Devices and Printers.

Check the Printer properties. Select the Ports tab.

(Control Panel > Devices and Printers > Right-click on 
your printer icon and select Printer properties)
If the port is set to File or LPT, clear the check boxes 
and select TCP/IP, USB, or WSD.

The machine does not print 
PDF files correctly. Some parts 
of graphics, text, or illustrations 
are missing.

• Printing the PDF file as an image may enable the file to print. Turn on 

Print As Image from the Acrobat printing options. 

Note:

It will take longer to print when you print a PDF file as an image.

The document has printed, but 
the print job has not 
disappeared from the spooler in 
Mac OS X10.3.2. 

• Update your MAC OS to OS X 10.5 or higher.