Konica Minolta bizhub C550 用户手册

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Troubleshooting
10
C550
10-1
10
Troubleshooting
10.1
Unable to Print
This chapter explains the troubleshooting procedures for possible malfunc-
tions.
Perform the troubleshooting procedures described below if this machine 
does not print after you have sent a print job.
Symptom
Probable cause
Action
The message “No 
printers are connect-
ed.” or “Print error” 
appears.
The printer driver selected for 
printing is not compatible with the 
printer controller.
Check the printer name selected.
The network cable, or USB cable 
is disconnected.
Check that the cable is connected 
properly.
An error has occurred in this ma-
chine.
Check this machine’s control 
panel.
Available memory space is not 
sufficient.
Perform a test print to check 
whether printing is possible.
A postscript error ap-
pears.
Available computer memory 
space is not sufficient.
Perform a test print to check 
whether printing is possible.
There is an error in the application 
software settings.
Refer to the user’s manual of the 
application software to check the 
settings.
The file printing settings are incor-
rect.
Change the settings and try to 
print again.