Konica Minolta bizhub C550 用户手册

Troubleshooting

C550

10-2

If the problem persists after all of these procedures have been performed, 
read the User’s Guide [Copy Operations].

The machine does not 
start printing although 
the print job was com-
pleted on the compu-
ter.

The printer driver selected for 
printing is not compatible with the 
printer controller.

Check the printer name selected.

The network cable, or USB cable 
is disconnected.

Check that the cable is connected 
properly.

An error has occurred in this ma-
chine.

Check this machine’s control 
panel.

A print job is queued in this ma-
chine, delaying printing.

Check the job order on the Active 
Jobs list of the machine’s control 
panel.

“Save in User Box” was selected 
for the print job.

Check if the print job is stored on 
the Box screen of this machine’s 
control panel.

“Secure Print” was selected for 
the print job.

Check if the print job is held on the 
Secure Print User Box screen of 
this machine’s control panel.

If the account track settings have 
been applied, an unregistered de-
partment name (or password) 
may have been entered.

Enter the correct department 
name (or password).

If the authentication settings have 
been applied, an unregistered 
user name (or password) may 
have been entered.

Enter the correct user name (or 
password).

Available computer memory 
space is not sufficient.

Perform a test print to check 
whether printing is possible.

The connection of this machine to 
the network is not yet established 
(while connecting to a network).

Consult with the network adminis-
trator.

The enhanced security mode may 
be enabled on this machine.

Specify the authentication set-
tings in the enhanced security 
mode. For details, consult with 
the network administrator.