Zebra Technologies P1043301-005 用户手册

Hardware Troubleshooting
ZebraNet Bridge Discovery or Configuration Problems

P1043301-005  

11/21/13

If you are having problems using ZebraNet Bridge to discover or configure the unit, check the 
following:

• Verify there is not a router between the workstation running ZebraNet Bridge and the print 

server. Because the print server does not have an IP address, TCP/IP communication 
cannot be started across a router. Run ZebraNet Bridge on the same subnet as the print 
server. 

• Verify the wired print server has a solid green light. If the LED shows a rapidly flashing 

green light, check the network cable that is attached.

• Verify the wireless print server has authenticated tot he access point. See 

If you are having problems printing, verify that there is communication between the print 
server and the printer. Check the following:

•

For 

the external ZebraNet 10/100

 

Print Server, print a configuration label by pressing the 

test button. If a configuration label does not print, verify the printer has media and ribbon 
(if used) and is not paused. 

• For all print servers:

•

Ping the printer to determine the ability to communicate with the printer. See 

.

•

Or open a Telnet session and send a ZPL command to print a configuration label. See 

 for more information.

•

Check obvious error conditions such as head open, out of media, out of ribbon, etc.

•

If problems persist, contact Technical Support.

Open a DOS window. 

To open a DOS window, click on 

Start

 > Run.

In the Open text box, type: cmd 

From the DOS prompt, type:

ping xxx.xxx.xxx.xxx

where xxx.xxx.xxx.xxx is the IP address of the print server