Zebra Technologies P1043301-005 用户手册

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143
Hardware Troubleshooting
General Wireless Issues
11/21/13
P1043301-005 
General Wireless Issues
Table 24 • General Issues and Recommended Solutions
 
Issue
Possible Cause
Recommended Solution
The printer 
acknowledges the 
wireless radio card and 
indicates a signal 
strength, but the 
printer does not appear 
to connect to the 
network.
The combination of signal strength 
and signal quality at the printer 
may not be good enough to 
establish a connection to the 
network.
Move the printer or the access point to 
another location, or remove any 
obstructions between the two. A
 direct 
line 
of site between the printer and access point 
provides the best results. Refer to the 
third-party documentation for your access 
point for additional recommendations and 
limitations.
The printer is associated with, but 
not authenticated with, your access 
point.
1.
Check your encryption settings.
2.
Verify that your MAC address is 
approved for the access point.
The printer does not 
acknowledge the 
wireless radio card.
The card may not be inserted 
correctly.
Make sure that the wireless radio card is 
correctly seated in the wireless option card 
slot.
Your printer may not be equipped 
with a ZebraNet wireless print 
server.
Contact your authorized Zebra 
representative for information about 
purchasing a ZebraNet wireless print server.
The card may not be supported for 
use with the ZebraNet wireless 
print servers.
Make sure that you are using a compatible 
wireless radio card (see 
).
After a firmware 
upgrade, the printer 
will not connect to the 
network.
Network settings need to be 
updated.
1.
Reset the printer’s network settings tho 
their defaults. Refer to 
.
2.
Reconfigure your printer to use the 
ZebraNet wireless print server (see 
generated by the ZebraNet Bridge 
Wireless Setup Wizard utility, simply 
send this file to the printer. If you were 
using a wireless password, you need to 
set it again (use the ^WP ZPL command 
or the wlan.password SGD 
command).
3.
Power cycle the printer for the settings 
to take effect.