Zebra Technologies P1043301-005 用户手册

145

Hardware Troubleshooting

Encryption and Authentication Issues

11/21/13

P1043301-005

Encryption and Authentication Issues

Table 25 • Encryption and Authentication Issues and Recommended Solutions

Issue

Possible Cause

Recommended Solution

The entry field for
WEP keys on the
printer’s web page
does not display all 26
characters.

The field accepts 26 characters, but
they may not be able to display all
at once because of your browser or
system settings.

Use the left and right arrow keys on your
keyboard to move the cursor in the WEP
key field and reveal characters that may not
display.

I set WEP encryption
keys using the

^WX

ZPL command, and
now my wireless print
server does not
function.

The ZPL script that you sent to the
printer may have been incorrect.
The printer may be using the
wrong encryption key or looking
for one that is undefined.

Resend the

^WX

command. Make sure that

all of the required commas are in place in
the command. A missing or extra comma in
this command can prevent the printer from
joining the wireless network.

I set WEP encryption
keys using the

^WE

ZPL command, and
now my wireless print
server does not
function.

The ZPL script that you sent to the
printer may have been incorrect.
The printer may be using the
wrong encryption key or looking
for one that is undefined.

Use the

^WX

command instead of ^WE.

You enabled WEP and WPA

encryption modes at the same time.

Before enabling a new security type,
disable any mode used previously. Use the

^WX

command instead of ^WE to ensure

that only one security type is enabled at a
time.

I set WEP encryption
keys using the
wlan.wep.index

Set/Get/Do command,
and now my wireless
print server does not
function.

The command that you sent to the
printer may have specified the
index number for an encryption
key that is undefined.