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DEFINITY® Enterprise Communications Server Release 7
Console Operations
Console Operations
555-230-700
Issue 4
June 1999
Understanding the Console Layout
21
Physical Layout of Your Console
2
■
If a station has the SAC feature active and is busy, the DXS/BLF lamps
remain steady until the station is no longer busy. At that time, the lamp
goes to a flashing mode. The PC Console alerts by changing colors on the
icon for the associated extension.
remain steady until the station is no longer busy. At that time, the lamp
goes to a flashing mode. The PC Console alerts by changing colors on the
icon for the associated extension.
Tones Heard Through Handset or Headset
When you operate the console, you hear tones through the handset or headset that
can indicate progress or status of a call, or identify types of incoming calls.
can indicate progress or status of a call, or identify types of incoming calls.
Table 5.
Ringing and Tones Descriptions
Tone Name
Pitch
Frequency
Meaning
Ringback
Low
15 times a
minute
minute
A transferred call comes back to the
console.
console.
Special
Ringback
Ringback
Low
Single
Calls are waiting to be answered.
Busy Low
60
times
a
minute
The called extension is busy.
Fast Busy
Low
120 times a
minute
minute
A caller dialed an incorrect number
or called a phone that cannot be
called.
or called a phone that cannot be
called.
Confirmation n/a
Three
short
bursts
The operation requested (activated or
deactivated) is accepted.
deactivated) is accepted.
Coverage n/a
One
short
burst
A call to one extension rings at a
different extension.
different extension.
Dial Low
Continuous
steady tone
steady tone
A phone is ready to use.
Intercept On-Off,
high and
low
low
Siren-type
“Dee-Do”
A caller dialed a number incorrectly
or called a phone that cannot be
called.
or called a phone that cannot be
called.
Reorder
Low
120 times a
minute
minute
All trunks within a particular trunk
group are busy or that a requested
feature is not available.
group are busy or that a requested
feature is not available.
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