Whirlpool W10663960B 业主指南

Troubleshooting

First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –  

In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.

Clothes are not drying  

satisfactorily or drying 

times are too long 

(cont.)

The exhaust vent is not the correct 

length.

Check that the exhaust vent is not too long or has too many 

turns. Long venting will increase drying times. See the Installation 

Instructions.

The exhaust vent diameter is not 

the correct size.

Use 4” (102 mm) diameter vent material.

The dryer is not level.

Clothes not contacting the moisture sensors during Automatic cycles. 

See “Level Dryer” in the Installation Instructions.

The Air Only temperature setting 

has been selected.

Select the correct temperature for the types of garments being dried. 

See “Cycle Guide.”

The load is too large and heavy  

to dry quickly.

Separate the load to tumble freely.

Fabric softener sheets are  

blocking the grille.

The air outlet grille is just inside the door, behind the lint screen. Check 

that it is not blocked by a fabric softener sheet. 

Use only one fabric softener sheet, and use it only once.

The dryer is located in a room with 

temperature below 45ºF (7ºC).

Proper operation of dryer cycles requires temperatures above 45ºF 

(7ºC).

The dryer is located in a closet.

Closet doors must have ventilation openings at the top and bottom of 

the door. The front of the dryer requires a minimum of 1” (25 mm) of 

airspace, and, for most installations, the rear of the dryer requires 5” 

(127 mm). See the Installation Instructions.

Cycle time is too 

short

The load may not be contacting 

the sensor strips on Automatic 

Cycles.

Level the dryer. See the Installation Instructions. All four dryer feet 

should be in firm contact with the floor.

Steam models only: Clothes are 

coming out of the Steam Refresh 

cycle with damp or wet spots.

Under certain environmental or installation conditions, you may 

experience underdrying.

The automatic cycle is ending 

early.

Change the dryness level setting on Automatic Cycles. Increasing or 

decreasing the dryness level will change the amount of drying time in a 

cycle. If loads are consistently ending too early, see also “Changing the 

Automatic Cycle settings to increase or decrease drying time.” 

Lint on load

Lint screen is clogged with lint.

Clean lint screen before each load.

Stains on load

Improper use of fabric softener.

Add dryer fabric softener sheets at the beginning of the cycle. Fabric 

softener sheets added to a partially dried load can stain your garments.  

Do not use fabric softener sheets with steam cycles.

Stains on drum

Loose dyes in clothes.

Drum stains are caused by dyes in clothing (usually blue jeans). These 

will not transfer to other clothing.

Loads are wrinkled

The load was not removed from 

dryer at the end of the cycle.

Steam models only: Select Steam Refresh Cycle to tumble  

the load with water and heat. This cycle is best for smoothing out 

wrinkles and reducing odors from dry loads consisting of wrinkle-free 

cotton, cotton-polyester blends, common knits, and synthetics.

NOTE: Refer to garment care label instructions. Dry-clean-only 

garments are not recommended.

The dryer was tightly packed.

Dry smaller loads that can tumble freely. Results may also vary 

depending on fabric type.

Steam models only: For steam 

cycles, the water is not properly 

connected with the dryer.

Steam models only: Make sure water is connected to the dryer. 

Check that water inlet hose is connected to both the faucet and dryer’s 

water inlet valve. Check that the water supply is turned on.