Brady BP-IP300 用户指南

Basic Troubleshooting Guide

Basic Troubleshooting Guide

Troubleshooting Chart

Problem Cause

Remedy

Transfer ribbon
creases.

Transfer ribbon is too
wide.

Use a transfer ribbon slightly
wider than the width of label.

Print image has
smears or voids.

Printhead is dirty.

Temperature is too high. Decrease temperature through

the software.

Combination of labels
and transfer ribbon is
incorrect.

Use a different type of ribbon.

Printer does not stop
after transfer ribbon
runs out.

Thermal printing is
chosen in the software.

Change to thermal transfer
printing.

Printer prints a
sequence of
characters instead of
the label format.

Printer is in ASCII Dump
mode.

Cancel the ASCII Dump mode.

Printer transports
label media, but
transfer ribbon does
not move.

Transfer ribbon
incorrectly inserted.

Check and, if necessary, correct
the transfer ribbon web and the
orientation of the label.

Combination of labels
and transfer ribbon is
incorrect.

Use a different type of ribbon.

Printer only prints
every second label.

Size setting in the
software is too large.

Change the size in the software.

Vertical white lines
appear in the print
image.

Printhead is dirty.

Printhead is defective
(heat element failure).

Call for service. The printhead
should always be replaced by a
qualified and properly trained
technician.

Horizontal white lines
appear in the print
image.

Printer is used with

backfeed > smart

in the Tear-off or Peel-off
mode.

Always set

backfeed >

in the

setup

menu. Refer to Setup

Print image is
irregular, one side is
lighter.

Printhead is dirty.