Zhone 6301 安装指导
13
Troubleshooting
LED Symptom
Action
All LEDs are on.
If the LEDs remain on for more than ten minutes, the router
is not functional. Contact the service provider.
is not functional. Contact the service provider.
ALM LED remains on.
The power-on self-test may have failed. Unplug the router
and reapply power. If the alarm LED is still on, contact the
service provider.
and reapply power. If the alarm LED is still on, contact the
service provider.
ALM and TST LEDs
are blinking.
are blinking.
A firmware download may be in progress. If a firmware
download is not in progress, or if the LEDs continue blinking
for more than ten minutes, contact the service provider.
download is not in progress, or if the LEDs continue blinking
for more than ten minutes, contact the service provider.
Ethernet LED is off.
Verify that the Ethernet cable is securely installed at both
ends, and at least one PC is connected and powered on.
ends, and at least one PC is connected and powered on.
Verify that the correct cable is installed. Refer to
LINE LED is off.
Verify that the DSL LINE cable is securely installed on both
ends. If the problem continues, contact the service provider.
ends. If the problem continues, contact the service provider.
On lines with POTS, verify that the line has dial tone (loops
without POTS do not have dial tone). If there is no dial tone
on the POTS line, contact the service provider.
without POTS do not have dial tone). If there is no dial tone
on the POTS line, contact the service provider.
LINE LED is on but
there is no data
transmission.
there is no data
transmission.
The DSL link has been established but no data is being
transmitted. Verify the Ethernet connection. If the problem
persists, contact the service provider.
transmitted. Verify the Ethernet connection. If the problem
persists, contact the service provider.
LINE and Ethernet
LEDs are on and there
is no data transmission.
LEDs are on and there
is no data transmission.
Both the DSL and Ethernet links have been established, but
no data is being transmitted. If the problem continues,
contact the service provider.
no data is being transmitted. If the problem continues,
contact the service provider.
PWR LED is off.
Check that the power cord is securely installed on both
ends.
ends.
If no LEDs are on, the power supply may be defective. Test
the outlet to verify power.
the outlet to verify power.
If other LEDs are on, the PWR LED may be burned out.
Unplug the unit and reapply power; watch all LEDs during
the power-on self-test to verify that the PWR LED is
functioning. If the problem persists, contact the service
provider.
Unplug the unit and reapply power; watch all LEDs during
the power-on self-test to verify that the PWR LED is
functioning. If the problem persists, contact the service
provider.
TST LED is on.
A test initiated by the service provider may be active. Wait
ten minutes. If the TST LED does not go off, contact the
service provider.
ten minutes. If the TST LED does not go off, contact the
service provider.