Xerox 7500DT 用户指南

Network Basics

Phaser 7500 Color Printer
User Guide

44

Macintosh Troubleshooting (Mac OS X, Version 10.3 and Higher)

The following procedure eliminates cabling, communication, and connection problems. Once you 
complete these steps, print a test page from your software application. 

Perform these steps only for Mac OS X, versions 10.3 and higher:

1. Open the 

Network Utility, then click the Ping tab.

2. Enter the printer’s IP address.

3. Click 

Ping. If you do not get a response, confirm that your TCP/IP settings are correct for your 

printer and computer.

4. For 

AppleTalk, follow the steps below. For TCP/IP proceed to Step 5.

a. From the printer’s control panel, verify that 

EtherTalk is enabled. If it is not, enable it in the 

control panel, and then reset the printer.

b. Print the Configuration page and verify that 

EtherTalk is enabled.

c.

From the Configuration page, verify the 

Zone. If you have multiple zones on your network, 

verify that your printer appears in the desired zone.

5. If you are still unable to print, access PhaserSMART Technical Support through CentreWare IS:

a. Launch your Web browser.

b. Enter the printer’s IP address in the browser’s 

Address field. 

c.

Select 

Support. 

d. Click the 

PhaserSMART Diagnostic Tool link to access PhaserSMART.

Online Support Assistant at