Xerox 2135 用户指南

OS/2 Troubleshooting

This section contains OS/2 quick check and step-by-step troubleshooting procedures.

Requirements

■

A workstation/server with the appropriate Phaser 2135 printer driver installed.

■

A working knowledge of the operating system being used on your workstation.

■

Proper cabling in use to connect the printer to the network.

OS/2 Quick Check 

Print a Configuration Page and check ALL IP addresses and verify that you have set 

the Phaser 2135 printer’s address correctly. 

Use the “ping” command to see if your server responds. If the server does not 
respond, you may have an addressing or network problem.

Use the “ping” command to see if your Phaser 2135 printer responds. If the printer 

does not respond, you may have an addressing or network problem. Correct these 

conditions and retry.

Use the “ping” command to see if your gateway responds. If the gateway does not 

respond, you may have an addressing or network problem. Correct these conditions 

and retry.

Check your router, subnet (if applicable), and gateway addresses. (Incorrect 
addressing can render your lpr/lpd printing system unusable.)

For OS/2 printing only, is LPRPORTD.EXE running?

For OS/2 and WIN-OS/2 printing, is LPRMON.EXE running?

Have you applied appropriate fixpacks, APARs (see Compatibility for required 

fixpacks)? If not, the proper fixpack must be applied.

TCP/IP for OS/2 versions 2.0, 3.0, 3.1, 4.0

Make sure the OS/2 Spooler Print Priority is at the maximum value of 189 (lowering 

this value frees up memory resources but can have adverse affects on printing 

graphics). Try adjusting the value to “tune” your server/workstation performance.

Changes to TCP/IP Configuration may require system reboot rather than the OS/2 
Command “TCPSTART.”