Xerox 220e 参考指南

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10
Troubleshooting
10-8
Phaser 220 Drivers and Utilities
If the printer isn't printing
If you've conÞgured the Tektronix driver for your printer but your printer 
isn't printing, try the following suggestions:  
Macintosh users:
Open the Chooser and select the Tektronix Phaser 220 driver and 
the printer that you want to use.  
Send the PostScript error handler utility to your printer to 
determine what is wrong.  Refer to the topic ÒUsing a PostScript 
error handlerÓ in this chapter for information on using the error 
handler.
Windows users:
Make sure that your printer is connected to the port that you 
selected in the Ports list box of the Printers/Connect dialog box.  
Check to make sure that you've conÞgured the communications 
ports and the Handshake option correctly.  
Try resetting the Transmission Retry timeout option in the 
Printers/Connect
 dialog box to 999 seconds.  
Check the Options dialog box to make sure that Printer, not 
Encapsulated PostScript File
, is selected in the Print To box.  
If these suggestions fail to solve the problem, copy the Tektronix PostScript 
Level 2 error handler utility to your printer to determine what is wrong.  
Refer to the topic ÒUsing a PostScript error handlerÓ in this chapter for 
information on using the PostScript error handler.
For more information, refer to the HAL article on General Troubleshooting 
Hints
.  To call HAL, refer to the topic ÒUsing the automated fax system,Ó in 
this chapter.