Xerox 220e 参考指南
Printing Reference
10-1
Chapter
10
Troubleshooting
Getting help
Using the Tektronix Bulletin Board System
The Tektronix Bulletin Board System (BBS) is available for direct
downloading of the latest versions of printer drivers, utilities, and Þles. If
you have a Macintosh or PC, communication software, and modem, you can
call the system and use the menus to locate and download the Þles
you want.
downloading of the latest versions of printer drivers, utilities, and Þles. If
you have a Macintosh or PC, communication software, and modem, you can
call the system and use the menus to locate and download the Þles
you want.
To access the BBS 24 hours a day, 7 days a week, call (503) 685-4504.
For a detailed instruction guide on system requirements, terminal settings,
protocol, modem, how to connect to our BBS, and how to download Þles,
request a document catalog from HAL, the Tektronix automated fax system.
Call (503) 682-7450 (direct) or, in the U.S. and Canada, call 1-800-835-6100.
Refer to the topic ÒUsing the automated fax systemÓ in this chapter for
instructions on using HAL.
protocol, modem, how to connect to our BBS, and how to download Þles,
request a document catalog from HAL, the Tektronix automated fax system.
Call (503) 682-7450 (direct) or, in the U.S. and Canada, call 1-800-835-6100.
Refer to the topic ÒUsing the automated fax systemÓ in this chapter for
instructions on using HAL.
Reaching the Technical Support staff
If your problem is still not resolved after trying the suggestions in this
chapter, call the Tektronix Technical Support Hotline in the United States
from 6 AM to 5 PM PST at 1-800-835-6100. Outside the U.S., contact your
reseller or local Tektronix ofÞce.
chapter, call the Tektronix Technical Support Hotline in the United States
from 6 AM to 5 PM PST at 1-800-835-6100. Outside the U.S., contact your
reseller or local Tektronix ofÞce.