Xerox 220e 参考指南

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页码 178
10
Troubleshooting
10-2
Phaser 220 Drivers and Utilities
Using the automated fax system
As an alternative to using the Technical Support Hotline, and to provide 
up-to-date information quickly, Tektronix has set up HAL, an interactive, 
automated fax system.  This automated fax system provides Macintosh, PC, 
and workstation users with the latest technical hints and tips (like color 
matching), solutions to common technical problems, and application notes 
(like CorelDRAW! and QuarkXPress).     
You may call HAL from anywhere in the world. The fax system is available 
24 hours a day, seven days a week.  If you have a fax machine and a 
touch-tone voice telephone, you can order a HAL catalog, listing all of the 
information offered by HAL, by calling (503) 682-7450 (direct) or, in the U.S. 
and Canada, call 1-800-835-6100 (at the prompt press #3).  
To order a catalog or documents 
Note
Before ordering documents from HAL, order a HAL catalog 
listing the numbers of available documents. You may want to 
replace your catalog periodically, since the system is often 
updated.
1.
Before you call, write down the area code and telephone number 
for your fax machine.  HAL will ask you to key this number 
through the keypad on your voice telephone.  If you are calling 
from outside the United States or Canada, youÕll need to know the 
international access code to reach your country from the United 
States. Without a complete fax number, HAL cannot call your 
fax machine.  
2.
Call only from a touch-tone voice telephone.
3.
Follow through the voice-prompted (English) menu.  
4.
Order individual documents by entering the desired documentÕs 
number as listed in the HAL catalog.  Enter the number by using 
your telephoneÕs keypad. 
5.
You can order up to three documents per call.
6.
The HAL catalog or documents that you request are faxed to you 
in a matter of minutes.