Xerox 560 用户手册

 

Streaks or spots

Most spots are caused by fingerprints or dust introduced into the printer while installing 
the Imaging Unit or loading media.  

Make sure that the surface where you unpack the Imaging Unit, paper, and 
transparencies is free of dust.  Keep supplies in a covered area or a closed box.

Make sure that the Imaging Unit stays covered until immediately before installing it in the 
printer.  Exposure to light for more than 3 minutes can damage the Imaging Unit.

Do not touch the right side or underside of the Imaging Unit; fingerprints affect print 
quality.

Make sure that the media is clean.

Make sure that you handle the media on the outside edges to avoid fingerprints. 

To get rid of fingerprint spots, print a few prints (you can print any of the Help Pages in 
the front panel menu).

The back of the printed 
page appears dirty.

Toner particles have contaminated the transfer roller.  This can happen if the printed 
image is larger than the media (for example,  when printing on envelopes).  Run 
10-20 prints to clean the transfer roller.

Black-and-white prints 
instead of color

 

Make sure that you are using the Phaser 560 printer driver, the Phaser 560 GX printer 
driver, or the correct PPD file with the latest Apple LaserWriter printer driver (version 
6.0.7 or higher), which supports color PostScript.  

Make sure that 

 

 is selected in the 

 

 dialog box.  Some applications 

require special files to print in color.  Make sure that these files are properly installed.  For 
information, refer to the topics on the printer’s CD-ROM or the Tektronix World Wide Web 
site.

Make sure that you have not selected 

 

 in the 

 

 dialog 

box.

 

Be sure to use a driver that supports color PostScript.  If you are using Windows 3.1, use 
the Phaser 560 printer driver.  

If you are using Windows, make sure that the 

 

 box in the 

 

 dialog box is 

checked.  For information on the drivers, refer to the printer’s CD-ROM or World Wide 
Web topics.

Make sure that you have not selected 

 

 

 

 in the 

 

 dialog box.

If you are not using a driver, make sure that you have not set the monochrome mode 
selection code; make sure that the front panel is not set for 

 

.

Blue colors look too 
purple

If printed blue colors look too purple, print your document with the 

 

 color 

correction.  Refer to “Color corrections” on page 4-24  or “Deciding which color correction 
to use” on page 5-18 for instructions and more information.