Xerox 6121MFP 用户指南

Troubleshooting

Phaser 6121MFP Multifunction Printer

User Guide

183

Service Messages

Video I/F Error

A video interface error occurred in 
the printer.

Turn off the printer. After a few seconds, 
turn on the printer.

Incorrect password
for (xxx) Server

The password is incorrect, so the 
indicated server could not be 
accessed.

Verify the password and then enter the 
correct one.

Invalid Toner
Change (CMYK) toner

An unapproved toner cartridge is 
installed.

Install a correct Xerox toner cartridge.

(xxx) cover open
Close (xxx) cover

The indicated cover/door is open.

Close the indicated cover or door.

The imaging unit is not installed.

Install the imaging unit.

An imaging unit incompatible with 
the printer is installed.

Replace the imaging unit with a correct 
one.

(xxx) is disabled

The TCP/IP, FTP, SMTP or SMB 
settings are disabled.

Enable the TCP/IP, FTP, SMTP or SMB 
settings in the Connection Setup menu 
of the System Menu.

(xxx) is not supported

Clone copying cannot be performed 
with the specified paper size.

The maximum possible size for Clone 
copying is A4.
Specify a paper size of A4 or smaller.

(xxx) server error

The file cannot be saved on the 
indicated server.

Check the status of the indicated server.

(Error reason)
Code (xxxx)

An error has been detected with the 
item indicated (xxxx) in the service 
message.

Follow the instructions (use the Down 
Arrow button to see the instructions in 
the printer control panel menu). If the 
problem persists, contact Technical 
Support.