Xerox 6115MFP 用户指南

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页码 219
Solving Fax Problems
Phaser® 6115MFP Multifunction Product
9-24
Problems Sending Faxes
Symptom
Cause
Solution
The document is not scanned.
The document is too thick, too 
thin, or too small.
Use the original glass to send 
the fax.
The document is scanned at an 
angle.
The document guides are not 
adjusted to the width of the 
document.
Slide the document guides to fit 
the width of the document.
The fax received by the recipient 
is blurry.
The document is incorrectly 
positioned.
Position the document correctly.
The original glass is dirty.
Clean the original glass.
The text in the document is 
written too faint.
Adjust the resolution.
There may be a problem with 
the telephone connection.
Check the telephone line, and 
then try sending the fax again.
There may be a problem with 
the recipient’s fax machine.
Make a copy to check that this 
machine is operating correctly, 
and then, if the copy was 
printed correctly, have the 
recipient check the condition of 
their fax machine.
The fax received by the recipient 
is blank.
The document was sent with 
the front side facing down 
(when the ADF is used).
Load the document to be faxed 
facing up.
Transmission is not possible.
The transmission procedure 
may have been performed 
incorrectly.
Check the transmission 
procedure, and then try sending 
the fax again.
The fax number may be 
wrong.
Check the fax number.
The one-touch dial key or 
speed dial may be incorrectly 
programmed.
Check that the keys were 
correctly programmed.
The telephone line may be 
incorrectly connected.
Check the telephone line 
connection. If it is 
disconnected, connect it.
There may be a problem with 
the recipient’s fax machine.
Contact the recipient.