Xerox 6115MFP 用户指南

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页码 219
Solving Fax Problems
Phaser® 6115MFP Multifunction Product
9-25
Problems Receiving Faxes
Error Messages 
Symptom
Cause
Solution
The received fax is blank.
There may be a problem with the 
telephone connection or with the 
caller’s fax machine.
Check that the machine can 
make clean copies. If it can, have 
the caller send the fax again.
The caller may have loaded the 
pages backward.
Contact the caller.
Faxes cannot be received 
automatically.
The machine is set to receive 
faxes manually.
Set the machine to automatic 
reception.
The memory is full.
Load paper if it is empty, and 
then print the faxes stored in the 
memory.
The telephone line is incorrectly 
connected.
Check the telephone line 
connection. If it is disconnected, 
connect it.
There may be a problem with the 
caller’s fax machine.
Make a copy to check that this 
machine is operating correctly, 
and then, if the copy was printed 
correctly, have the recipient 
check the condition of their fax 
machine.
Error message
Cause
Solution
LINE PROBLEM
(Flashing alternately)
CHECK LINE
The telephone dialing system or 
telephone wiring system is not 
set correctly.
The telephone cable is not 
attached correctly.
Check the telephone dialing 
system or telephone wiring 
system and use the appropriate 
configuration menu to make the 
correct settings.
Correctly connect the telephone 
cable.
*COMM.ERROR*
(####)
Communication is not possible 
because of some problem in the 
machine.
Communication is not possible 
because of a problem with the 
recipient/caller’s fax machine.
Check the transmission results.
*REDIAL ALL FAILED*
All redial attempts failed because 
either the recipient’s line is busy 
or there was no answer.
Check the condition of the 
recipient’s line, and then try 
sending the fax again.