Xerox 6115MFP 用户指南
Solving Fax Problems
Phaser® 6115MFP Multifunction Product
9-25
Problems Receiving Faxes
Error Messages
Symptom
Cause
Solution
The received fax is blank.
There may be a problem with the
telephone connection or with the
caller’s fax machine.
telephone connection or with the
caller’s fax machine.
Check that the machine can
make clean copies. If it can, have
the caller send the fax again.
make clean copies. If it can, have
the caller send the fax again.
The caller may have loaded the
pages backward.
pages backward.
Contact the caller.
Faxes cannot be received
automatically.
automatically.
The machine is set to receive
faxes manually.
faxes manually.
Set the machine to automatic
reception.
reception.
The memory is full.
Load paper if it is empty, and
then print the faxes stored in the
memory.
then print the faxes stored in the
memory.
The telephone line is incorrectly
connected.
connected.
Check the telephone line
connection. If it is disconnected,
connect it.
connection. If it is disconnected,
connect it.
There may be a problem with the
caller’s fax machine.
caller’s fax machine.
Make a copy to check that this
machine is operating correctly,
and then, if the copy was printed
correctly, have the recipient
check the condition of their fax
machine.
machine is operating correctly,
and then, if the copy was printed
correctly, have the recipient
check the condition of their fax
machine.
Error message
Cause
Solution
LINE PROBLEM
(Flashing alternately)
CHECK LINE
The telephone dialing system or
telephone wiring system is not
set correctly.
telephone wiring system is not
set correctly.
The telephone cable is not
attached correctly.
attached correctly.
Check the telephone dialing
system or telephone wiring
system and use the appropriate
configuration menu to make the
correct settings.
system or telephone wiring
system and use the appropriate
configuration menu to make the
correct settings.
Correctly connect the telephone
cable.
cable.
*COMM.ERROR*
(####)
Communication is not possible
because of some problem in the
machine.
because of some problem in the
machine.
Communication is not possible
because of a problem with the
recipient/caller’s fax machine.
because of a problem with the
recipient/caller’s fax machine.
Check the transmission results.
*REDIAL ALL FAILED*
All redial attempts failed because
either the recipient’s line is busy
or there was no answer.
either the recipient’s line is busy
or there was no answer.
Check the condition of the
recipient’s line, and then try
sending the fax again.
recipient’s line, and then try
sending the fax again.