Netgear XAV5004 – 4-port Powerline AV 500 Adapter 用户手册

3.   

Troubleshooting

This chapter provides information about troubleshooting your XAV5004 Powerline AV 500 
Adapter. 

Product Registration, Support, and Documentation

Thank you for selecting NETGEAR products. 

After installing your device, locate the serial number on the label of your product and use it to 
register your product at 

. Registration is required before you 

can use our telephone support service. Registration via our website is strongly 
recommended.

Product updates and Web support are always available at: 

When the Powerline adapter is connected to the Internet, click the Knowledge Base or the 
Documentation link under the Web Support menu to view support information or the 
documentation for the Powerline adapter.

Basic Functioning

After you turn on power to the XAV5004 devices, the following sequence of events should 
occur:

When power is first applied, verify that the Power light is on.

After approximately 10 seconds, verify that:

a. The power LED is solid green.

b.  The Powerline LED is lit.

c.  The Ethernet LED on the Powerline AV 500 Adapter lights or blinks.

If any of these conditions does not occur, refer to the appropriate following section.

Make sure that, if power to the AC power outlet is controlled by a wall switch, the wall switch 
is in the on position.