Netgear XAV5004 – 4-port Powerline AV 500 Adapter 用户手册

Problems after Changing the Network Encryption Key

If your Powerline devices stop communicating after you have used the NETGEAR XAV5004 
Powerline Utility, it is probably because the encryption key is not the same for every 
Powerline device on your Powerline network. To fix this problem:

Make sure all Powerline devices are plugged in.

Use the Powerline utility to set the encryption key for all remote Powerline devices (the ones 
that are not directly connected to the computer that you are using).

Use the Powerline utility to set the encryption key for the local Powerline device (the one that 
is connected to the computer you are using).

Ethernet LED is not 
blinking.

There is no data traffic. Make sure that:

• Your router and modem are switched on and that the Ethernet cable that 

came in the box is connected to the Powerline adapter port and a router LAN 
port. 

• The PC connected directly to the router can access the Internet. 

Problem using the reset 
or Security button.

The Factory Reset and Security buttons are located on the back panel of the 
Powerline adapter.

• Pressing the Factory Reset button longer than 2 seconds will not reset the 

device.

• Pressing the Security button longer than 2 seconds will not activate security.