Xerox Xerox Mobile Print Cloud Support & Software 用户指南
How To Set up an Agent
1. From the webpage, select the Agents tab and click Actions > New.
2. Complete the Agent Wizard and obtain the agent activation code.
3. Download and install the agent software on your local PC.
4. Provide log in information and the Agent Code. The agent then performs a discovery
2. Complete the Agent Wizard and obtain the agent activation code.
3. Download and install the agent software on your local PC.
4. Provide log in information and the Agent Code. The agent then performs a discovery
for available printers.
When registering the agent, make sure you are logged into Mobile Print Cloud using
the company code of the account to which that agent belongs.
the company code of the account to which that agent belongs.
How To Set the Agent Upgrade Policy
By default, agents are set to upgrade automatically when a new version of the agent
software is available, but you can upgrade them manually if you prefer. If an agent is
not capable of auto-upgrade, or if you have opted not to have your agents upgraded
automatically, you will receive an email with a download link when new software is
available.
software is available, but you can upgrade them manually if you prefer. If an agent is
not capable of auto-upgrade, or if you have opted not to have your agents upgraded
automatically, you will receive an email with a download link when new software is
available.
Within your account, only one agent will be upgraded at a time. This minimizes disruption
of services in your account.
of services in your account.
Note
If an agent fails to upgrade in a timely manner after entering an auto-upgrade process,
you will receive an email indicating that an agent is not responding and should be
reviewed.
you will receive an email indicating that an agent is not responding and should be
reviewed.
1. From the webpage, select Account > Policies > Agent Upgrades.
2. Select Automatically upgrade my agent(s) or Do not automatically upgrade my
2. Select Automatically upgrade my agent(s) or Do not automatically upgrade my
agent(s).
3. Select Save.
Note
Only agents added or upgraded in Xerox
®
Mobile Print Cloud version 1.5 or later (agent
version 2.2 and newer) are eligible for automatic upgrade. Each agent installed prior to
version 1.5 must be manually upgraded once. From that point forward, agents will
upgrade automatically unless you have set the Agent Upgrade Policy to not allow
auto-upgrade of your agents.
version 1.5 must be manually upgraded once. From that point forward, agents will
upgrade automatically unless you have set the Agent Upgrade Policy to not allow
auto-upgrade of your agents.
Note
The Mobile Print Cloud Agent icon is normally available in the system tray of the agent
PC. If the icon is not present, manually start the agent user interface from the PC’s Start
menu.
PC. If the icon is not present, manually start the agent user interface from the PC’s Start
menu.
Xerox
®
Mobile Print Cloud
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