Xerox Xerox Mobile Print Cloud Support & Software 用户指南
• When Apply To Guested Users Only is the selected access control setting for
private printers, the user must either be logged in with your company code or be
on the Allowed Users list for private printers.
on the Allowed Users list for private printers.
• When Apply To All Users is the selected access control setting for private printers,
the user must be on the Allowed Users list. Users whose email address or domain
is not on this list do not have access to private printers, even if they log in with
the correct company code.
is not on this list do not have access to private printers, even if they log in with
the correct company code.
If a user's email address or domain is on both the Allowed Users list and the Blocked
Users list, the Blocked Users listing will override. For example, if a user email address
is in the Allowed Users list, but their domain is in the Blocked Users list, the user will
not be able to print to your company's printers.
Users list, the Blocked Users listing will override. For example, if a user email address
is in the Allowed Users list, but their domain is in the Blocked Users list, the user will
not be able to print to your company's printers.
Unwanted or Unauthorized Users Print to Company Printers
A user that does not have a Mobile Print Cloud account may still print to a public or
private printer that has Anonymous Direct Email Printing enabled, even if the user’s
email address or domain are not on the Allowed Users list, as long as the following are
true:
private printer that has Anonymous Direct Email Printing enabled, even if the user’s
email address or domain are not on the Allowed Users list, as long as the following are
true:
• The user’s email address or domain are not on the Blocked Users list
• The user has the printer’s email address
Prompted to Create New Account When Your Account Already
Exists
Exists
Make sure the email address was entered correctly.
The system automatically begins a new account creation process. When a prompt
appears requesting you to enter a company code, click Cancel to return to the login
screen and enter your correct email address.
appears requesting you to enter a company code, click Cancel to return to the login
screen and enter your correct email address.
Why Would a Company Code Need to be Reset?
When you create a company account, you distribute the Company Code to the users
that you designate as authorized to use the account. When you remove users, change
the company code to ensure that removed users cannot continue to access the account.
that you designate as authorized to use the account. When you remove users, change
the company code to ensure that removed users cannot continue to access the account.
User Type is Blank on the Users Page
When users do not complete the end user account registration process, they show up in
the list of users with the Type column blank on the Users page.
the list of users with the Type column blank on the Users page.
Xerox
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Mobile Print Cloud
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Administrator How To and Troubleshooting Guide
Troubleshooting