Xerox WorkCentre 5022/5024 用户指南

Problem Solving

Xerox

® 

WorkCentre

® 

5022/5024 Multifunction Printer

User Guide

13-4

Paper is often 
jammed or 
wrinkled.

Is paper loaded correctly in 
the tray?

Load paper correctly.
Refer to 

Is the tray inserted 
correctly?

Correctly insert the tray by firmly pushing it until it stops.
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Is the paper damp?

Replace the paper with a new one.

Is the paper curled?

Turn over the paper in the tray, or replace the paper with 
a new one.

Are the paper and tray 
settings correct?

Correctly set the paper settings to  correspond to the 
paper loaded.
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Are any torn pieces of 
paper remaining or is there 
a foreign object in the 
machine?

Open the cover of the machine or pull out the tray to 
remove any torn pieces or foreign objects.
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Is non-standard paper 
loaded in the tray?

Replace with paper that meets machine specifications.
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Is paper exceeding the 
maximum fill line in the 
tray?

Load paper in the tray so that it does not exceed the 
maximum fill line.
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Are the paper guides set 
correctly?

Load paper correctly, and align the paper guides to the 
paper.
Refer to 

page 4-6.
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Is the paper finely cut out?

Some paper types may not be cut out finely. Load the 
paper after fanning it well.

A document is not 
fed onto document 
feeder.

Is the document small?

The minimum size of document that can be loaded into 
the document feeder is A5 

.

An error code 
appears when 
paper is loaded in 
Bypass tray and the 
Start button is 
pressed.

Check the positions of the 
paper guides of Bypass 
tray.

Adjust the paper guides to the correct positions.
Refer to 

on page 13-32.

Refer to