Xerox Phaser 790 用户指南

Network Problem Solving

23.  Problem Solving

Xerox Phaser 790

23-55

This section lists error messages you might see, and provides some
troubleshooting guidelines should a problem arise with the Printer or the
Command WorkStation. If you are unable to resolve a problem after referring
to this chapter, contact your authorized service/support center.

Error messages can result from problems with the print job, the Command
WorkStation, a server, or the Phaser 790. Some of the most common error
conditions are listed here.

A Phaser 790 error message sometimes remains displayed on the Command
WorkStation even after you have resolved the error. A time lag in
communicating the resolution of the error to the Command WorkStation may
lead you to believe the error has not been resolved. However, printing will
resume and the Command WorkStation display is updated after a short delay.

When an error interferes with printing, you will see a message at the
Command WorkStation. The status bar that displays the message indicates
the process where the error occurred. The following table contains the
messages, listed in alphabetical order, with the appropriate corrective action.
You can cancel the pending print job while you attend to the error condition. A
few normal status messages are included in this list in case they cause
concern.

Check power & cable

Ensure that the Printer is on and all the
cables are secure.

Communication failure while printing.
Please resubmit job.

A Printer error occurred. Try printing
the job again.

Copier busy

The Phaser 790 has received a print
job while running a copy job. The job
will print when the copy job has
completed.

Copier in Energy Save Mode

The Phaser 790 is in Energy Save
Mode. You must wait for the Phaser
790 to warm-up before printing.

Copier offline

The Suspend Printing option has been
selected from the Functions menu.
Press Resume Printing in the