Xerox DocuColor 12 Printer with Fiery EX12 产品宣传页

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C
C-1
Troubleshooting
This section lists error messages you might see, and provides some troubleshooting 
guidelines should a problem arise with the Fiery or Command WorkStation. If you are 
unable to resolve a problem after referring to this chapter, contact your authorized 
service/support center. 
Error messages
Error messages can result from problems with the print job, the Fiery, Command 
WorkStation, or the copier/printer. Some of the most common error conditions are 
included here.
An error message for the Fiery sometimes remains displayed on Command 
WorkStation even after you resolve the error. There may be a brief delay while the Fiery 
communicates the resolution of the error to Command WorkStation. Printing will 
resume and the Command WorkStation display will be updated after a short delay.
When an error interferes with printing, you will see a message at Command 
WorkStation. The status bar that displays the message indicates the process in which 
the error occurred. The following table presents Fiery messages in alphabetical order, 
with the appropriate corrective action for each one. You can cancel the pending print 
job while you attend to the error condition. A few normal status messages are included 
in this list in case they cause concern.
Fiery message
Corrective action/additional information
ADF Alarm
There is an alarm in the DF unit. Follow the on-screen 
instructions on the 
Fiery
 Control Panel and select Resume or 
Cancel. The Fiery either resumes or cancels scanning.
ADF Error
The DF unit is down or there is a fatal error in the DF unit. Follow 
the on-screen instructions on the Fiery Control Panel and select 
Resume or Cancel. The Fiery either resumes or cancels scanning.
ADF Jam
There is a paper jam in the DF unit during scanning. Follow the 
on-screen instructions on the Fiery Control Panel to clear the jam 
and select Resume or Cancel. The Fiery either resumes or cancels 
scanning.
Appendix C: 
Troubleshooting