Xerox DocuColor 12 Printer with Fiery EX12 用户指南

PROBLEM SOLVING

13–4

DOCUCOLOR 12 USER GUIDE

KEY POINT: Gradually remove the jammed 
paper so you do not rip it. If the jammed paper 
rips, be sure to remove all of the pieces.

The action required to clear a paper jam varies 
with the location of the jam. Clearance procedures 
for each of these areas are provided in the 
sections that follow.

Occasionally, you may have to follow more than 
one clearance procedure to clear the paper path 
completely. If so, begin at the sides of the copier/
printer and then clear the jam from the front.

Read the instructions and carefully follow the 
steps in the order given. If you do not follow the 
instructions sequentially, the copier/printer may be 
subject to more complex paper jams.

When the jam is cleared successfully and all 
doors are closed, a message telling you to 
continue or change the job displays on the Touch 
Screen.

To prevent paper jams:

•

Ensure that the paper you use is not 
damaged. Dispose of any damaged paper.

•

Ensure that you position the paper guides 
lightly against the paper.

If jams persist:

•

Invert the paper stack in the appropriate paper 
tray. Excessive curl of the paper sometimes 
causes paper jams.

•

Load freshly opened paper into the 
appropriate paper tray. If the paper jams 
cease, dispose of the paper that caused the 
jams.