Cisco Cisco Agent Desktop 8.5 用户指南

Cisco Supervisor Desktop User Guide

40

March 25, 2013

3. When you are finished, click Stop Record, or choose Intervention > Call/Agent 

Stop Recording. The call is archived to the Recording service database, where 
it is automatically saved for seven days. 

NOTE:  If you want to save the recording for a longer period, you can 
do so for up to 30 days, after which it is deleted. For more information 
on playing and saving recordings, see 

.