Cisco Cisco Agent Desktop 8.5 用户指南

X To record a macro:

1. Start any third-party applications you want to include in the new macro, 

and then minimize them.

2. Choose the appropriate work flow group in the Desktop Administrator left 

pane, and then click Work Flow.

The Work Flow Setup window appears.

3. Under the Actions pane, click Add.

The Select Action dialog box appears.

4. On the Run Macro tab, click New.

The New Macro dialog box appears.

5. Enter a new macro action name, and then click OK. 

The Macro Editor window appears (Figure 3-23).

[ENTERPRISE FIELD:]

Inserts an Enterprise Data field.

[DATA FIELD:]

Inserts data from Agent Desktop.

[SYSTEM FIELD:]

Inserts data from Agent Desktop system fields.

[APPLICATION:=]

Changes focus to an application window. The equal 
sign ( = ) is used as a separator between the 
application and the window title. If either the 
application name or window title is missing, Agent 
Desktop attempts to find the correct application and 
window to play the macro to, based on the 
parameters present.

[DELAY]

Time, in milliseconds, to wait before performing the 
next macro command.

Example: [DELAY] 1000 delays the next macro key 
or command by 1 second.