Cisco Cisco Unified MeetingPlace Express 1.1 发行公告
Chapter 15 Troubleshooting and Getting Help
Troubleshooting Problems During the Meeting
15-10
User Guide for Cisco Unified MeetingPlace Express Release 1.2
OL-11305-01
Troubleshooting Problems During the Meeting
This section includes the following topics:
•
•
Problems in the Web Meeting Room
This section includes the following topics:
•
•
General Problems
Note
The information in the following topic only applies to participants in the
or the
.
Problem
My
is breaking up or redrawing very slowly, or does
not stay connected.
Solution
Try the following:
•
Make sure that you are not using any other applications or processes that are
network-intensive. For example, do not download video files from the
internet while you are attending a meeting.
network-intensive. For example, do not download video files from the
internet while you are attending a meeting.
•
Choose Help > Connection Status to verify that your connection is adequate.
If not, try choosing a lower bandwidth. See the
If not, try choosing a lower bandwidth. See the
•
If you are attending via modem, make sure that you are not doing any other
activity that uses the available modem bandwidth.
activity that uses the available modem bandwidth.
•
If you continue to experience network connection problems, ask a meeting
to reduce the speed of the
connection using
methods described in the
.