Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) 管理员指南
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Cisco Unified CCX Administration Guide, Release 7.0(1)
Chapter 8 Provisioning Additional Subsystems
Provisioning Database Subsystem
Step 6
Restart the Unified CCX Engine by performing the following steps:
a.
Choose System > Control Center > Server from the Unified CCX
Administration menu bar.
Administration menu bar.
b.
Select the Unified CCX Engine radio button and click Restart or Stop and
Start.
Start.
Tip
If you have just completed a Unified CCX cluster or server setup
procedures, be sure to wait at least 10 minutes before you restart the
Unified CCX Engine. This time gap is required for Unified CCX to
synchronize information across the cluster.
procedures, be sure to wait at least 10 minutes before you restart the
Unified CCX Engine. This time gap is required for Unified CCX to
synchronize information across the cluster.
Related Topics
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Provisioning Database Subsystem
Note
The database subsystem is available if your system has a license installed for
either the Unified IP IVR or Unified CCX Premium product packages.
either the Unified IP IVR or Unified CCX Premium product packages.
The Unified CCX system uses the Database subsystem to enable Unified CCX
applications to interact with database servers to make database information
accessible to contacts.
applications to interact with database servers to make database information
accessible to contacts.
Tip
If the enterprise database is an external SQL server, then you must configure this
SQL server to run in SQL Mixed Mode Authentication.
SQL server to run in SQL Mixed Mode Authentication.