Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) 安装指南
Americas Headquarters:
Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA
Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA
Upgrading to Cisco Unified Contact Center
Express, Release 8.0(1)
Express, Release 8.0(1)
For Cisco Unified Contact Center Express and Cisco Unified IP IVR
Release 8.0(1)
Release 8.0(1)
October, 2011
This document describes how to upgrade to Cisco Unified Contact Center Express
(Unified CCX), Release 8.0(1) from the 5.0(2) and 7.0(1) releases. For more
information about tested upgrade paths, refer to the Software and Hardware
Compatibility Guide for Cisco Unified CCX and Cisco Unified IP IVR available
here:
(Unified CCX), Release 8.0(1) from the 5.0(2) and 7.0(1) releases. For more
information about tested upgrade paths, refer to the Software and Hardware
Compatibility Guide for Cisco Unified CCX and Cisco Unified IP IVR available
here:
For information about performing a fresh installation of Unified CCX (rather than
upgrading from an earlier release) or configuring Unified CCX when it is
pre-installed on your server, see the Installing Cisco Unified Contact Center
Express, Release 8.0(1) available here:
upgrading from an earlier release) or configuring Unified CCX when it is
pre-installed on your server, see the Installing Cisco Unified Contact Center
Express, Release 8.0(1) available here: