Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) 管理员指南

The eMail subsystem is available if your system has a license installed for one of 
the following Cisco product packages: Unified IP IVR or Unified CCX Premium.

The Unified CCX system uses the eMail subsystem to communicate with your 
e-mail server and enable your applications to create and send e-mail. You must 
provision the eMail subsystem if you intend to create scripts that use messaging 
steps to create and send e-mail.

If your e-mail system is configured to receive acknowledgments, you should 
process the mailbox you identify in your configuration to determine whether or 
not an e-mail was successfully sent.

The e-mail configuration process identifies the default e-mail address and server 
to be used for sending e-mail (including e-pages and faxes) and for receiving 
acknowledgments. 

If you are not using e-mail applications, you do not need to provision the eMail 
subsystem. 

To provision the eMail subsystem, complete the following steps.

From the Unified CCX Administration menu bar, choose Subsystems > eMail.

The eMail Configuration web page opens.