Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) 管理员指南

Backup and Restore—to (see 

The Unified CCX Engine maintains a list of alarm catalogs, each of which 
contains a list of alarms and alarm definitions. Each alarm definition includes the 
alarm name, a description, an explanation, suggested actions, and related 
information.

Use the Alarm Definitions web page to find information about an alarm message 
name.

To access the Alarm Definitions web page, select Tools > Alarm Definition from 
the Unified CCX Administration menu bar. 

For more information on Alarms and Alarm definitions, please see the 

 

Cisco Unified CCX Servicing and Troubleshooting Guide.

The Unified CCX system includes software components called plug-ins that you 
can use to enhance the Unified CCX Engine. You can download these plug-ins 
from the Plug-ins web page.

To access the Plug-ins web page, select Tools > Plug-ins from the Unified 
CCX Administration menu bar. 

The Plug-ins web page contains one or more of the following hyperlinks 
(depending on the Unified CCX package you have purchased):

Cisco Unified CCX Editor—Click this Unified CCX hyperlink to install the 
client-side Unified CCX Editor. For more information, see the Cisco Unified 
CCX Developer Guide and the Cisco Unified CCX Editor Step Reference 
Guide.