Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) 安装指南
Chapter 10 Recovering and Restoring Cisco CRS
Recovering Cisco CRS
10-6
Cisco Customer Response Solutions Installation Guide, Release 6.0(1)
You can browse into the Cisco CRS Administration application while you are
performing a recover procedure, but do not make configuration changes during
this time.
performing a recover procedure, but do not make configuration changes during
this time.
Make sure to perform the tasks in the
before you start the recover procedure.
Procedure
Step 1
Access the Repair Options menu as described in the
Step 2
In the Repair Options menu, click the Recover icon.
The Windows Server Information window appears.
This window shows this information:
•
This computer name—Computer name of the server on which you are
installing.
installing.
•
Current Windows username—Username that you are logged in as.
Step 3
In the Windows Server Information window:
a.
In the Enter Windows password and the Confirm Windows password
fields, enter the password for the username that you are logged in as.
fields, enter the password for the username that you are logged in as.
b.
Click Next.
The Ready to Recover the Program window appears.
Step 4
In the Ready to Recover the Program window, click Recover.
The recover process begins. After a few moments, the Status window appears.
This window displays the status of the recovery as it proceeds.
This window displays the status of the recovery as it proceeds.
When the recover process completes, the Installation Wizard Completed window
appears.
appears.
Step 5
In the Installation Wizard Completed window, click Finish.
A dialog box prompts you to restart the server.
Step 6
Click Yes to reboot the server.
Step 7
After the server reboots, start the Cisco CRS Administration application and
verify that the application operates properly.
verify that the application operates properly.