Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) 安装指南

Check the current Cisco CRS release notes for 
important information that may not be 
included in this manual.

Refer to Release Notes for Cisco 
Customer Response Solutions 6.0, which is 
available at this URL:

Review the upgrade notes.

See the 

.

If you will be deploying a standby server for 
high availability, review the guidelines for 
deploying high availability.

See the 

If you are upgrading a single-server 
deployment (a deployment in which Cisco 
CRS and Cisco Unified Communications 
Manager are installed on the same server), 
make sure that BARS is installed on that 
server and that it is configured as a backup 
server.

Refer to the latest version of Cisco IP 
Telephony Backup and Restore System 
(BARS) Administration Guide, which is 
available at this URL:

Make sure that Internet Explorer is 
configured for use with the BARS.

See the 

Obtain the general information that you will 
need to provide during the upgrade procedure.

See the 

Register your Cisco CRS 6.0 upgrade 
purchase and obtain your license files.

See 

.

Run the CRS 6.0 Pre-Upgrade Tool and take 
corrective action as needed.