Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) 快速安装指南

Identify users in the Unified CM LDAP directory that is assigned administration privileges in Cisco 
CRS. If these users do not exist in Unified CM LDAP directory, then you must create those users in 
Unified CM.

For Unified CM documentation available on the Web, see 

For instructions on configuring Unified CM, refer to the configuration instructions in the Unified CM 
Administration Guide.

Most of the Unified CM configuration tasks are performed from the Unified CM Administration utility. 
Unified CM Administration is installed on all Unified CM servers. To access Unified CM 
Administration, select Start > Programs > Unified CM > Administration. Or, in a Web browser, enter 
http://<CM_servername>/ccmadmin.

When configuring Unified CM, complete the tasks described in the following table to configure Unified 
CM for use with Unified CCX. 

Create Unified CM users 
that will later be 
assigned administrative 
privileges in the CRS 
Administration 
software. 

Provides a user account for Unified CCX to 
connect with Unified CM. 

You will need to remember the user IDs and 
passwords for when you install and 
configure Unified CCX.

The user ID should not be longer than 31 
alphanumeric characters. Although a user ID 
in Unified CM can contain up to 128 
alphanumeric characters, in a Cisco CRS 
system, a user ID can be no longer than 31 
alphanumeric characters.

User Configuration page.

From the Unified CM Administration 
page menu bar, select User > Add a 
New User.

Configure the 
appropriate regions for 
the sites.

Specifies the Codecs to be used by calls 
between devices in that region and other 
regions.

Region Configuration page.

From the Unified CM Administration 
page menu bar, select System > 
Region and then in the upper, right 
corner of the window, click the Add a 
New Region link.