Cisco Cisco Customer Voice Portal 8.0(1) 安装指南
you must re-enable and start the Cisco Security Agent service before it can provide
Windows platform security for the server.
Windows platform security for the server.
•
Terminal Services software is not supported for installation or upgrade of the Cisco Security
Agent (unless you are logged into session :0 with console access). Virtual Network Computing
(VNC) and pcAnywhere are supported for remote installation or upgrade of the Agent.
Agent (unless you are logged into session :0 with console access). Virtual Network Computing
(VNC) and pcAnywhere are supported for remote installation or upgrade of the Agent.
•
The Agent installation and rebooting—as well as agent service startup—causes a brief spike
in CPU usage and may cause processing interruptions on the server. Rebooting is automatically
done immediately after installation. Although the Cisco Security Agent protects the server
as soon as you install the software, it does not provide complete functionality until the server
reboots.
in CPU usage and may cause processing interruptions on the server. Rebooting is automatically
done immediately after installation. Although the Cisco Security Agent protects the server
as soon as you install the software, it does not provide complete functionality until the server
reboots.
Caution: To minimize effects on resources, Cisco recommends that you install/reboot at
the end of the business day or during a time when processing is minimal, preferably during
a regularly scheduled maintenance window.
the end of the business day or during a time when processing is minimal, preferably during
a regularly scheduled maintenance window.
•
After the installation, you do not need to perform any Agent configuration tasks. The software
immediately begins to work as designed. Security events may display in the Messages window
of the Agent GUI (double-click the Cisco Security Agent icon—the red flag in the Windows
system tray; then click on Message, on the left, under Status), as well as in Microsoft Event
Viewer and/or in the securitylog.txt file (see Event Messages and Log Files).
immediately begins to work as designed. Security events may display in the Messages window
of the Agent GUI (double-click the Cisco Security Agent icon—the red flag in the Windows
system tray; then click on Message, on the left, under Status), as well as in Microsoft Event
Viewer and/or in the securitylog.txt file (see Event Messages and Log Files).
Note: If you encounter problems installing or uninstalling Cisco Security Agent, see
and
Cisco Security Agent Installation/Deployment Guide for Cisco Unified Customer Voice Portal Release 8.0(1)
10
Chapter 3: Before You Begin Installation