Cisco Cisco Customer Voice Portal Downloads 安装指南
Planning Your Unified CVP Installation
The specific tasks and procedures that you need to perform depend on whether you are performing
an entirely new installation of Unified CVP or upgrading from a previous release of the product.
an entirely new installation of Unified CVP or upgrading from a previous release of the product.
This chapter contains the following topics:
•
•
•
•
Tasks for New Installations of Unified CVP
This guide consists of two parts. Chapters 2 through 7 provide the information needed to install
Unified CVP 7.0.
Unified CVP 7.0.
•
Chapter 2 explains the tasks that you must perform before running the Unified CVP install
program. These tasks include the following:
program. These tasks include the following:
–
Checking hardware and software requirements
–
Disabling Cisco Security Agent
–
Installing IBM WebSphere Application Server
–
Installing IBM HTTP Server Webserver
–
Install the Simple Network Management Protocol and WMI Windows Installer Provider
–
Disabling multiple Ethernet interfaces
–
Closing and unlocking all CVP related files before installing
Installation and Upgrade Guide for Cisco Unified Customer Voice Portal Release 7.0(2)
5
Chapter 1