Cisco Cisco Customer Voice Portal 8.0(1) 开发者指南

Loggers

The mechanism used by VXML Server to record information about global administrations,
errors caused by sub-systems, activities taken by callers to deployed applications or administrators
is by using loggers. Loggers collect this information and can do any number of tasks with it,
from aggregating it for reporting purposes, to sending that information to external systems for
managing, to simply storing the information in log files. A developer can produce a logger to
supplement or replace the functionality the loggers included with VXML Server provide. Due
to the complexity of integrating with VXML Server, loggers can be built only by using the Java
API.

This chapter describes in detail how to create custom loggers and integrate them with VXML
Server. For more detail on the loggers included with VXML Server , refer to the 

 (http://www.cisco.com/en/

US/products/sw/custcosw/ps1006/products_user_guide_list.html) Chapter 5: VXML Server
Logging.

This chapter contains the following topics:

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VXML Server Logging Design

Before discussing the design of an individual logger, it is warranted to introduce the design of
the logging mechanism within VXML Server. Knowledge of this design will help the logger
developer create loggers that work harmoniously with the system.

Programming Guide for Cisco Unified CVP VXML Server and Cisco Unified Call Studio Release 8.0(1)