Cisco Cisco Agent Desktop 8.5 用户指南
Contents
Intended Audience 5
What’s New In This Release 5
Obtaining Documentation and Submitting a Service Request 6
Documentation Feedback 6
What’s New In This Release 5
Obtaining Documentation and Submitting a Service Request 6
Documentation Feedback 6
Multi-line Phones 10
Logging in as a Local Agent 11
Logging in as a Mobile Agent 12
Login Notes 14
Access Through a VPN From Behind a NAT Firewall or Router 15
Logging in as a Local Agent 11
Logging in as a Mobile Agent 12
Login Notes 14
Access Through a VPN From Behind a NAT Firewall or Router 15