Cisco Cisco Agent Desktop 8.0 用户指南
Cisco Desktop Administrator User Guide
112
January 16, 2013
Miscellaneous
Use the Miscellaneous tab (
) to configure other user interface options.
Select or check your desired settings, and then click Apply to save your changes.
describes the options on the Miscellaneous tab.
Figure 57.
Miscellaneous tab — CAD Agent (left) and CAD-BE Agent (right)
Table 13.
Miscellaneous tab options
Option
Description
Window Behavior
The behavior of the Agent Desktop window. Only the last
option, which is the default, allows the agent to choose.
option, which is the default, allows the agent to choose.
NOTE: If you select one of the first four options, Agent
Desktop does not display the Preferences tab on the
Desktop Preferences dialog box.
Desktop does not display the Preferences tab on the
Desktop Preferences dialog box.
• Normal. The window appears when calls are present
and minimizes when idle.
• Keep Open. The window is always visible, but might be
hidden by other open applications.
• Always on Top. The window is always visible and on top
of other open applications.
• Stealth. The window appears as an icon in the system
tray.
• Agent Choice. The agent can choose the window
behavior.