Cisco Cisco Computer Telephony Integration Option 9.0 参考指南

After installation has completed, click the Finish button.

During installation, the following registry keys are added that Cisco Data Store uses:

[HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems\Ctios\ObjectStoreServerSocket]

[HKEY_LOCAL_MACHINE\SOFTWARE\Cisco 
Systems\Ctios\ObjectStoreServerSocket\Connections]

"HeartbeatIntervalMs"=dword:0000ea60

"HeartbeatRetrys"=dword:00000005

"ListenPort"=dword:0000a42d

[HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems\Ctios\ObjectStoreServerSocket\Logging]

"TraceFileName"="ObjectStoreServerSocketLog"

"TraceMask"=dword:00000007

Observe the following guidelines when making changes to the default values:

ListenPort (default is 42029). When changing this value, make sure that the port number does not 
conflict with other values and there is no other application listening on the same port number. Also, 
make sure that the ListenPort value is used by the driver site as a value for the DataServerPort Driver 
parameter.

TraceFileName. Provide a different name or the complete path. For troubleshooting purposes you 
can change a TraceMask (see 

 for more details).

Important! Do not change the HeartbeatIntervalMs and HeartbeatRetrys values.

Cisco Data Store is installed as a service, so it needs to be running in order for the Driver to connect to it.

Start Cisco Data Store from the ICM Service Control application by selecting Start > Programs > Cisco 
Systems CTI OS > ICM Service Control.

Select ctiosdatastore and click the Start button.

After Cisco Data Store starts, make sure it listens on the correct port.

In CTI OS Releases 6.0 and later, updates to Cisco CTI OS software (Engineering Specials, Service 
Releases and Maintenance Releases) are installed with Patch Manager. Once installation completes you 
cannot move any CTI OS files from the directories in which they are installed, or Patch Manager will be 
unable to perform CTI OS software updates correctly.