Cisco Cisco Prime Service Catalog 10.0 技术参考

Workflow Type

The default is Internal. This is the only option displayed for a site that has no 
Service Link integrations defined with external systems and no Service Item tasks. 
Choose Internal if the task is executed within Service Catalog.

Choose the appropriate External option if the task is executed in an external 
application (not within Service Catalog). For external tasks only, an ellipsis (…) 
button appears next to the Workflow Type after you have saved the task. See the 

 for more information. 

Choose Service Item Task if you are using Service Item Manager module to 
design service items and track these items. More information on service item tasks 
is given in the 

 and in 

.

Choose Directory Task if the operation is for adding or updating Organization 
Designer entities (organizational units, people, queues) or Service Link agents. 

See the

information.

Create Agent

After you have saved the task, a Create Agent button appears. Click this button to 
use the Integration Wizard. See the 

 for complete details.

The Integration Wizard is available only to those service designers who 
have been granted a role that allows creation of Service Link agents and 
transformations.

The Integration Wizard automates many of the steps involved in implementing an 
integration. It is available only for creating integrations between Service Catalog 
and web services.

The Integration Wizard works by retrieving the wsdl and operation to be invoked 
by the web service integration. Based on that definition of the integration, the 
Integration Wizard creates:

The Service Link agent that can be used in an external task to perform the 
integration

A transformation to transform nsXML into the SOAP message required by the 
web service

Agent parameters for all data required both in the initial web service request 
and the response

A dictionary containing fields mapped to the agent parameters

An active form component containing the dictionary created to hold agent 
parameter values