Cisco Cisco Prime Collaboration Assurance 11.5 白皮書
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Optional ordering workflow steps: Some applications require additional ordering workflow. There are four
steps that can be individually enabled: Approver stage, Assigner stage, Shipper stage, and Receiver stage.
Once a service order is created for a user, one or more of these stages can be added to the process
workflow before the actual provisioning takes place. The ordering workflow feature works in conjunction with
the group-based email notification system to alert administrators of outstanding ordering tasks. See the
administration guide for details for each workflow step (Figure 15).
Figure 15. MAC Address Assignment Screen
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Northbound API: This included interface allows Cisco Prime Collaboration Provisioning to be integrated
with a third-party application or OSS. The interface allows access to Cisco Unified Communications
Manager infrastructure settings and user-related settings. It can use the provisioning automation found in
the administration interface, enabling a service bundle
—for example, a phone, line, and voicemail—to be
ordered in one step (Figure 16). A software development kit (SDK) is available at
Figure 16. Northbound API