Manualsbrain.com
zh
English
Deutsch
Español
Français
Italiano
Português
Русский
조선말, 한국어
日本語
份说明书
个品牌
Cisco
Cisco IPCC Web Option
发行公告
Cisco Cisco IPCC Web Option 发行公告
下载
喜欢
全屏
标准
页码
共
269
前往
Figure 147: Agent to Agent Node Script.......................................................................................................................230
Figure 148: Example Supervisor Assist Script..............................................................................................................231
Figure 149: Setting the OutboundControl Variable and Skill Group Reservation Percentage......................................234
Figure 150: Queue to Agent node Properties.................................................................................................................235
Figure 151: Using the Dialed Number for the MR Routing Client and Routing through a Select Node to a Skill Group.235
Figure 152: Transfer to IVR Using Outbound Option with IP IVR..............................................................................236
Figure 153: Transfer to IVR Using Outbound Option with CVP/ISN..........................................................................237
Figure 154: Example NAM Routing Script...................................................................................................................242
Figure 155: NetworkTransferEnabled Set Variable Node.............................................................................................243
Figure 156: ECC Variable user.microapp.media_server Set Variable Node..................................................................244
Figure 157: ICM Gateway Node ..................................................................................................................................244
Figure 158: Changing the Queue Type to Enable Requery...........................................................................................247
Figure 159: RONA Scripting in IPCC Hosted Edition..................................................................................................248
ICM Scripting and Media Routing Guide Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)
xii
上一页
下一页
1
…
12
13
14
15
16
…
269