Panasonic KX-TDA50 用户手册

When a preprogrammed number of extensions in an incoming call distribution group are busy, additional
incoming calls can wait in a queue. The number of calls which can wait in the queue is programmable.
While calls are waiting in the queue, the calls are handled by the Queuing Time Table, which can be assigned
for each time mode (day/lunch/break/night) (

® 17.1.5  Time Service). This PBX supports a specified number

of Queuing Time Tables which each have a specified number of sequences (specific commands which are
performed when a caller enters a queue). The following commands can be assigned to each sequence when
making a Queuing Time Table:

An outgoing message is sent to the
caller. "xx" applies to the OGM
number.

After the OGM, Music on Hold will be
sent and the next event in the
sequence will be activated.

The caller waits for the specified
time while hearing a ringback tone
or Music on Hold.

If an OGM has not been sent to the
caller, the caller hears a ringback
tone.
If an OGM has been sent to the caller,
the caller hears Music on Hold.

Redirects to sequence c. "c" applies
to the sequence number.

None

Redirects to the overflow
destination.

None

Disconnects the line.

None

(No command)

Redirects to the next sequence.

If assigned as sequence 01, the
Queuing Time Table will not be
activated.

01

OGM 01

Wait 30 s

OGM 03

Overflow

OGM 02

Wait 30 s

OGM 04

None

03

Document Version  2008-11  

Feature Manual

153