Epson stylus cx5000 用户手册

Problems and Solutions

■

If paper doesn’t feed, remove it from the sheet feeder. Flip through the stack to 
separate the sheets a little. Then reload the paper against the right edge guide, 
and slide the left edge guide against the paper (but not too tightly). Make sure 
the paper is not in front of the feeder guard.

■

Do not load too many sheets at once (up to 20 sheets of photo or matte paper 
and 100 sheets of plain paper). See the User’s Guide for more information.

■

If paper is jammed, the red 

b

Error

 light flashes.

Follow these steps to clear the jam:

1. Press the x

Start Color

 button to eject the jammed paper. If the jammed 

paper is not ejected, go to the next step.

2. If the paper is stuck near the sheet feeder or output tray, gently pull it out. 

If the paper is stuck inside, press the P

On

 button to turn it off. Open the 

scanner and remove any paper inside, including any torn pieces. Do not 
pull it backward however; this can damage the sheet feeder. Close the 
scanner, then turn the CX5000 Series back on.

If you have any problems with the copy or print quality, try these solutions:

■

Make sure the document is placed flat against the document table glass and 
the CX5000 Series is not tilted or placed on an uneven surface.

■

Load the paper printable side up (usually the whiter, brighter, or glossy side).

■

Make sure your paper isn’t damp or curled.

■

Use a support sheet with special paper or load your paper one sheet at a time. 
Remove sheets from the output tray so not too many collect at a time.

■

Make sure the type of paper you loaded matches the paper size and paper type 
settings on the control panel or in your printer software (see page 26). 

■

For the best print quality, use Epson special paper (see page 26) and genuine 
Epson ink cartridges (see page 35).

■

Set the paper thickness lever to the m

L

position for most paper types. If you 

are printing on envelopes, set the lever to the ^

H

position.