Xerox workcentre 5230a 用户手册

349

This chapter describes solutions to problems that you may come across while using the 
machine. The machine has certain built-in diagnostic capabilities to help identify 
problems and faults, and displays error messages whenever problems or conflicts 
occur. There is also a section on troubleshooting common faults.

Fault Clearance Procedure – page 349
Paper Jams – page 350
Document Jams – page 361
Stapler Faults – page 362
Common Problems – page 366
Network-related Problems – page 370
Fault Codes – page 390
Xerox Welcome Center – page 429

If a fault or problem occurs, there are several ways in which you can identify the type 
of fault. Once a fault or problem is identified, establish the probable cause, and then 
apply the appropriate solution.

• If a fault occurs, first refer to the screen messages and animated graphics and clear 

the fault in the order specified.

• If the problem is not solved by following the screen messages and graphics, refer to 

and apply the appropriate solution as described.

• Also refer to the fault codes displayed on the touch screen in Machine Status mode. 

 for an explanation of some of the fault codes and 

corresponding corrective actions.

• In some cases, it may be necessary to switch the machine off and then on. Refer to 

Power On/Off in the Product Overview chapter of the User Guide.

NOTE: Failure to leave at least 20 seconds between a power off and a power on can 
result in damage to the hard disk in the machine.

• If the problem persists, or a message indicates that you should call for service, refer 

NOTE: In the event of a power failure, all the queued jobs will be saved on the 
machine's hard disk. The machine will resume processing queued jobs when the 
power to the machine is restored.