National Instruments 321372C-01 用户手册

Appendix C

Troubleshooting and Common Questions

Getting Started with CAN for Windows NT

C-2

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 National Instruments Corporation

the interface passes the diagnostic test. For the PCI-CAN, if legacy boards 
in your system are using the resources, change the resource configuration 
of the legacy board. If the problem persists, contact National Instruments.

This error occurs if the NI-CAN Diagnostic utility detects that it is unable 
to communicate correctly with the CAN hardware using the installed 
NI-CAN software. If you get this error, shut down your computer, restart it, 
and run the NI-CAN Diagnostic utility again. If the problem persists, try 
reinstalling the NI-CAN software for Windows NT.

 

If a National Instruments CAN interface is physically installed in your 
system, but is not listed in the NI-CAN Diagnostic utility, check to see if 
the NI-CAN Configuration utility has detected the hardware. For more 
information, refer to the 

 section earlier in this appendix.

This error occurs if the NI-CAN Diagnostic utility detects a defect in the 
CAN hardware. If you get this error, write down the numeric code shown 
with the error, and contact National Instruments. Depending on the cause 
of the hardware failure, you may need to repair or replace your CAN 
interface.

Run the NI-CAN Configuration utility. To run the utility, select 
Start»Settings»Control Panel»NI-CAN Configuration. If any CAN 
hardware is correctly installed, it is listed under National Instruments 
CAN Interfaces.

For information about cabling requirements for National Instruments 
CAN hardware, refer to Appendix B,